How practise I redeem my free guest ticket(south) online?

Silver, Gold, and Florida Platinum Pass Members can redeem your gratuitous invitee ticket(s) by following these steps below. Please annotation that each eligible Laissez passer Fellow member in the household volition need to log in separately to redeem guest ticket(s). Tickets are valid at park(southward) of membership. Florida Platinum Pass Members can redeem invitee tickets for SeaWorld and Aquatica Orlando, Busch Gardens Tampa Bay, and Run a risk Island.

Step 1: Log into your account using your Pass Member barcode (located on your Annual Pass, it commonly starts with the letter "A") and your billing zip code

Footstep 2: Click on "Business relationship Info"

Step 3: Click on "Offers"

Step iv: Scroll to see your available Free Guest Ticket(s) or Discounted Guest Ticket(s)

Footstep v: Select your quantity

Pace six: Follow the Checkout instructions

Step 7: You lot volition receive your Guest Ticket(s) at the end of the purchase via email and thru a "Print and Save" push on the final step. Yous can impress this ticket or relieve it on your telephone.

What if my online business relationship does not prove my eligible rewards?

Laissez passer Members tin can visit the self-service kiosks at the park if they are having issues online redeeming select rewards. Guest tickets and many rewards printed at the kiosk are merely valid on the day they are printed. If the reward does not prove on the kiosk, please visit a invitee service window at the park.

Kiosk Reward Redemption Steps:

Stride one: Select "Laissez passer Members Only"

Footstep 2: Scan or blazon in your Active Pass Barcode

Pace iii: Select "Rewards and Tickets"

Step 4: Choose the desired reward or ticket promotion and follow the on-screen prompts

Step 5: Rewards Park Tickets are entry-gear up, for other rewards and giveaways follow the redemption instructions on the printed voucher

How practise I access my rewards like the gratuitous Animate being Encounter and the gratuitous digital photograph downloads?

The rewards tin can exist accessed at the Self-Service Ticketing kiosks located at the park.
• Select Pass Fellow member Options
• Browse Annual Pass
• Select Rewards and Tickets
• Choose the Gratuitous Beast Encounter or Gratuitous digital photos downloads (PhotoKey)
• Select the reward(due south) that y'all would like to receive
• Checkout and take your printed ticket to Park Archway.

Take the gratuitous Animal See ticket to the Animal Interactions Desk to volume your reservation. Take the PhotoKey ticket to whatever photograph location to redeem your photo benefits. Lost or stolen rewards cannot exist reprinted and will not exist replaced.

How can I see what current rewards I have remaining?

Pass Members tin visit the Self-Service Kiosks or any Guest Service Representative to view current eligible rewards and redeem any rewards.

What if I don't see the rewards I should run into at the Self-Service Kiosk?

If you practise non experience you are seeing the correct rewards shown at the kiosk, please visit whatever available ticket window or invitee services representative and they will exist able to look into your account and verify eligible rewards for each Pass Member.

If I paid in full for my Pass, when will I see new rewards?

Guests who paid in full for their Annual Pass and are within their initial term will see some changes to their benefits, equally long as the new benefit is better than their existing do good. Examples include receiving the new higher in-park discounts that represent with their tier.

When yous choose to renew your Annual Pass, yous will receive new rewards based on the tier of the new Pass, at time of renewal.

What if I do non know when my Almanac Pass was purchased?

Delight login to your account to view order history and business relationship information. Note: The engagement printed on your Almanac Pass may reflect the date the Pass was printed and non your original purchase engagement. Please verify your Pass details by logging in to your business relationship.

What'southward the all-time way to acquire nearly special offers, additional rewards, and Pass Fellow member access to new attractions?

The best fashion to stay in the know is to sign upward to receive Pass Member e-mail communications! Using the same email accost associated with your Annual Pass account, sign upwards hither to receive our monthly newsletter, special offers, learn how to be among the outset to ride new attractions, and more than.

Agile Pass Members volition be invited to bask exclusive ride time on Water ice Breaker when it opens in February 2022.

When can I use my Free Guest Tickets included with my Annual Pass?

Silver, Gilded, and Florida Platinum Laissez passer Members with Free Guest Ticket rewards can redeem their tickets during special periods throughout the year.

Guest Ticket Redemption Windows Guest Ticket Redemption Windows

If I purchased my Almanac Pass before June vii, 2021 and received all my tickets at in one case, tin can I keep them?

Yes, eligible Annual Pass Members who purchased or renewed before June 7, 2021 will keep their existing balances of Gratuitous Guest Ticket rewards and can use them as desired throughout their initial term. Upon renewing, upgrading, or purchasing a new Pass, your tickets volition be issued following the Guest Ticket Calendar.

How tin I see my Invitee Ticket eligibility?

Logging into your Pass Member business relationship is the best way to see any available rewards, including Guest Tickets, associated with your Pass. In your account, you will but see tickets that are available to you during the current redemption period. Additional tickets (if you are eligible for them) will be available when the next gear up of invitee ticket usage dates begins.

If you have multiple Annual Passes on the same business relationship, log in using the barcode and nix code of each Pass Member to see their rewards.

If I have an EZpay Annual Pass purchased before June vii, 2021 and it is due for machine-renewal, will I see new Complimentary Guest Tickets on my anniversary date?

Aye, EZpay Pass Members who complete their commitment and car-renew volition see their guest tickets replenished on their anniversary date and will then follow the new ticket usage calendar. Review your business relationship for current rewards including guest tickets.

Is unlimited access included with all of the Annual Laissez passer plans?

No. Florida Bronze Almanac Passes include 12 months of admission with blockout dates. Florida Silver, Gold, and Platinum Annual Passes include unlimited access for 12 months with no blockout dates.

Why does the Florida Bronze Almanac Pass have blockout dates?

Each Annual Pass plan offers varying benefits. The Florida Bronze Annual Pass program was designed for guests who are flexible and looking for maximum savings.

What are the Florida Bronze Annual Pass blockout dates?

Blockout dates vary by park. View Florida Bronze Almanac Pass blockout dates.

If I purchase a Bronze Annual Pass and want to visit the park on a blockout appointment, do I have to purchase a total-priced admission ticket?

No. We have a special discounted charge per unit for Florida Bronze Laissez passer Members who choose to visit on blockout dates to park(s) of membership. Visit Full Service Ticket Windows on the 24-hour interval of your visit to make this purchase. Limit 1 discounted ticket per Pass Member per 24-hour interval. Merely valid for Laissez passer Members.

Offer subject to park capacity.


I have a 2-year Laissez passer on EZpay monthly payments and my Pass says "Gold" on it. Will I receive the benefits of the new Florida Gold Annual Passes?

No. In the past, the term "Gilded" stood for our two-year Annual Passes, which had the same benefits as 1-year Annual Passes. Active 1-twelvemonth or ii-year Florida Parks Annual Pass Members (not including Platinum Pass Members) will proceed to receive the benefits that are currently associated with your Almanac Pass including admission to the designated park(s), free parking, and in-park discounts.

If you lot would similar to upgrade to a new Gold Annual Laissez passer, visit the parks' ticket windows on whatsoever regular operating day or call 1-407-545-5550 to enroll. The EZpay contract terms and atmospheric condition in effect when yous upgrade volition apply.

What is the Gold & Platinum VIP Entry Fast Lane?

This benefit will provide priority entry to Gold and Platinum Pass Members through the entry turnstiles. Wait for applicable signage, when available.

What are VIP Pass Member Ride Nights?

We are excited to announce the add-on of VIP Pass Fellow member Ride Nights in the future! Stay tuned to Pass Member advice channels for more information on these later-hours Pass Member exclusive events. Sign up for E-mail to receive the latest news.

What is the Single Ride Quick Queue benefit for Platinum Pass Members?

The Single Ride Quick Queue is an sectional benefit that allows Platinum Pass Members to enjoy priority access to an attraction of their choice, one time per operating twenty-four hour period. This do good can be used at participating attractions that accept Quick Queue.

How To Redeem

  1. Visit our Self-Service Ticketing Kiosks located at the front of the park(s) or nearly select attractions.
    • Select Pass Fellow member Options
    • Scan or Enter Almanac Laissez passer Barcode
    • Select Pass Fellow member Rewards
    • Choose Single Ride Quick Queue
  2. Bring the printed voucher obtained from the Self-Service Ticketing Kiosk to the qualifying attraction of your option and present the voucher to the Administrator before entering the Queue Line.

New attractions are not eligible for the Single Ride Quick Queue benefit during the initial year of opening. This includes Water ice Breaker at SeaWorld Orlando and Fe Gwazi at Busch Gardens Tampa Bay in 2022.

*Attraction availability may vary. Other restrictions may apply.

How do I access savings on Discovery Cove® and SeaWorld Vacation Packages?

Log in to your Pass Member business relationship at SeaWorldOrlando.com/Pass and click on the "Offers" page. At the bottom of the offers, y'all will see links for the Discovery Cove and Vacation Parcel discounts.

I currently have an active Laissez passer. Volition I receive the new benefits of current purchasers?

Pass Members inside their initial term will keep their existing benefits and rewards through the end of their initial term (EZpay) or until expiration (Paid in Total). Upon renewal, Almanac Passes would be subject to the current benefits and rewards that represent with their tier and Pass type.

• Merchandise and Food & Beverage Discounts

• Quick Queue® Discounts

• Animal Experiences and Feeding Discounts

Tin can I withal use my discounted invitee tickets?

Existing Laissez passer Members that purchased before September 8, 2020 and received discount tickets at time of purchase will exist able to employ any remaining balances for Discounted Invitee Tickets that are already on their account. These discount tickets can be purchased online past logging in to your account and selecting from the "Offers" page. Guest tickets tin as well be purchased at the Cocky-Service Ticketing kiosks located at the park.

Eligible Pass Members volition:

  • Select Laissez passer Member Options
  • Scan Annual Laissez passer
  • Select Rewards and Tickets
  • Choose Guest Ticket(southward)
  • Checkout and take printed ticket to Park Entrance

Tickets must be used on the day printed if purchased at the park. Discount is based on general admission full retail front gate pricing. Lost or stolen rewards cannot be reprinted and will not exist replaced.

I see that the new Platinum Passes come with a in one case per day Quick Queue® for one ride. If I take an existing Florida Platinum Membership, will I be able to keep my Ride-Again Privileges?

Platinum Pass Member Ride-Once again Privileges have been discontinued at all parks effective Jan one, 2021 for existing members. Nevertheless, all Florida Platinum Pass Members will get eligible for the once per day Quick Queue® valid at ane ride, starting in Feb 2021. Redeem this once per day at park kiosk by scanning your Pass and selecting Pass Member Offers.

What is different now about the Discounted Invitee Tickets that come up with my Laissez passer?

Pass Members volition receive promotional discounted invitee tickets at certain times of the year, so be sure to sign up for emails to receive the latest Pass Fellow member offers. Discounted Guest Tickets are no longer pre-loaded onto your Membership.

Later on my full-paid Annual Pass expires, tin I purchase the same Annual Pass I take at present?

No, our previous Annual Laissez passer benefit options will no longer be available for purchase or for renewal. When you are nearing expiration, y'all will exist able to log in to the Pass Member website to see your new Almanac Pass renewal options and special offers.

I need to update my credit/debit card. What do I need to do?

Y'all can manage and update your debit and credit cards online now with our EZpay direction system!

Step ane:Login with your username and password or create a business relationship with your Pass
-- ( NOTE : a barcode/zip lawmaking login does not provide sufficient security to manage your EZpay account).
-- If you already take an account, click "add your pass" once logged in to update your account with pass(es) desired

Footstep 2:  Click on the "EZpay" tab

Pace 3:  On the left side, later a listing of your EZpay Passes, you'll see a link to update your card, among other helpful items

Step 4:  Click the link to update your carte du jour data and and so enter the desired information on the following screen

If you lot have a past-due amount (because the prior carte du jour was expired), y'all tin pay that residuum to become current also.

I have a past-due balance I demand to pay - how tin I become current & admission my benefits?

You tin can now pay past-due balances with our EZpay direction system!

Step ane:Login with your username and password or create a new business relationship with your laissez passer
-- ( NOTE : a barcode/zippo lawmaking login does not provide sufficient security to manage your EZpay account).
-- If y'all already take an account, click "add your laissez passer" one time logged in to update your business relationship with Pass(es) desired

Step 2:  Click on the "EZpay" tab

Step iii:  On the left, after a listing of your EZpay passes, you lot'll come across a link to pay past-due amounts, among other helpful items

Stride 4:  Click the link and confirm the information in the popular-up

If yous need to update your card info (e.m. because the carte du jour on file has expired), you lot can manage that on the folio also.

I would like to finish my Pass or modify the type to a different Pass type. How tin can I do and then?

Nosotros certainly hope your intent is to modify the type of your Pass and non abolish it entirely!

  • If y'all want to change to a dissimilar pass:

Please contact our call center at 407-545-5550.

  • If you want to cancel your Laissez passer:

First, we request you accept no outstanding/overdue payments: please Login with your email & countersign (note: your barcode/zip code is insufficient for managing your account), and then click the EZpay tab and whorl downwards to pay off your "commitment amount".

Next, while logged in, visithttps://seaworld.com/end-ezpay/ to asking your cancellation. An email will exist sent to you afterwards filling out the request, for confirmation of your cancellation and constructive dates. Delight note that in that location are no partial refunds when cancelling a laissez passer if not converting into a new one.

I'g not seeing all the Passes on my account, how can I see them?

On the EZpay tab, you will see all Passes attached to your credit carte du jour on file.

  • There may be some rare cases where multiple cards were used over the years and you don't see an active Pass here.  If so, please login to the business relationship used to manage those EZpay Passes and update the credit carte to the current one on file with your chief business relationship.

On the Account tab, you volition encounter all Passes currently associated with your profile.

  • If you purchased other Passes on a separate transaction online (or at the park), they volition not show here past default; however, you tin can add those to your profile using the "Add a Pass" box as long as they take non already been fastened to another e-mail.

If you don't happen to come across an expected account after logging in, delight apply the option to login with barcode/zip code for the Pass in question – you lot'll still be able to access the benefits and other information relevant to that Laissez passer past logging in that way!

Are there any current Laissez passer Member offers?

If yous're a current Pass Member, you lot can login with your account (or barcode/zip code) to run into the current benefits and offers available to you right now.

If you are not even so a Pass Fellow member, please check out the Annual Pass pages for boosted information virtually the astonishing offers and benefits we have for you, all throughout the year!

What benefits are included with my EZpay Laissez passer?

The benefits for EZpay Passes are the same as their standard pass counterparts!  Please meet the Almanac Laissez passer pages on this site - there you can find a list of benefits, pricing information, and other important data.

I'm having trouble logging in

Please exist sure you take a current Laissez passer (typically starting with the letter "A" and followed by 11-15 digits). If so, you can use the barcode/zip code (the billing zip code used when you purchased the Pass) to login.

  • This will permit you to do everything EXCEPT manage your EZpay account.

If you would similar to employ an email/countersign for easier login in the futurity, please use theSign up link, and use the "I take a Pass" push button when creating your business relationship with a new email/password.

  • If you forget to attach your Pass when creating your business relationship, don't worry, you tin still add together it later after logging in!

Why did my Pass automatically renew?

For your convenience, your Pass was ready for automatic renewal at the time of your purchase. Based on the payment agreement, it would renew automatically at your one-year ceremony unless you canceled beforehand.

What amount volition exist charged to my card when it automatically renews?

When you lot purchased your Laissez passer, both the "Total Price" you paid initially (including whatsoever sales or discounts) and the "Recurring Annual Payment After Initial Term" to exist charged on your anniversary would have appeared on the agreement.

Will my Pass cost go up each year it renews?

Subsequently your initial 12-month delivery, you will exist charged the Recurring Almanac Price that was listed in your payment agreement when you purchased. For any additional toll increases, you will receive notice before your credit or debit card is charged.

Do I even so receive the same benefits when my Pass automatically renews?

When you are in your initial term, you lot will keep your existing benefits and rewards through the terminate of the term. Upon renewal, your Annual Laissez passer would grant you the current benefits and rewards based on your tier (Bronze, Silvery, Aureate, or Platinum) and parks.

If I have an FPAR (Full Paid Motorcar Renew) Annual Pass, will I come across new Gratis Guest Tickets on my anniversary engagement?

Yes, as a FPAR Pass Member, y'all will see your guest tickets replenished on your ceremony appointment. These tickets will follow the current ticket usage agenda. Review your business relationship for current rewards.

How practice I manage my account?

You lot can manage your account and update your debit and credit cards online with our EZpay management system.

Step one: Log in with your username and password or create an account with your Pass
• (NOTE: a barcode/zip lawmaking login does not provide sufficient security to manage your EZpay account)
• If you lot already have an account, click "add your Pass" once logged in to update your account with Pass(es) desired.

Step ii: Click on the "EZpay" tab

Pace iii: On the left side, after a listing of your EZpay Passes, y'all'll see a link to update your menu (among other helpful options)

Step 4: Click the link to update your card information then enter the desired data on the following screen